Streamlining International Train Ticket Purchases in Europe

Tue 27th May, 2025

Traveling by train across Europe will soon become more straightforward, thanks to upcoming improvements in ticket purchasing processes. Starting in the autumn of 2025, the Deutsche Bahn (DB) will connect to a new technical interface designed to unify the currently fragmented system of train ticket sales. This development will allow the DB to sell tickets for all major railway operators in neighboring countries directly through its website and the DB Navigator app.

According to DB officials, the international rail travel sector has experienced significant growth, with a notable 22% increase in 2024 compared to pre-pandemic levels in 2019. This increase underscores a rising demand for seamless cross-border travel options.

Despite the growing interest in international train travel, challenges remain. Currently, passengers often need to purchase multiple tickets for journeys that cross national borders, complicating the travel experience. This fragmentation not only makes purchasing cumbersome but also creates issues related to passenger rights, particularly in cases where connections are missed.

Moreover, passengers have faced obstacles when attempting to book tickets with competing services, such as Flix, due to high commission fees demanded by DB. These hurdles are exacerbated by technical difficulties encountered when operating trains that cross borders, including discrepancies in electrical systems, signaling technology, and rail gauge differences, as well as language barriers among train crews.

The introduction of the Open Sales and Distribution Model (OSDM) aims to address these issues. This standard, agreed upon by European rail operators, will facilitate a more efficient data exchange among rail companies and ticket vendors. By implementing OSDM, the DB will gain access to a comprehensive portfolio of tickets from international operators, which will eventually streamline the purchasing process.

This streamlined ticketing system will initially launch in collaboration with the Austrian Federal Railways (ÖBB) and the Swiss Federal Railways (SBB) in late 2025. Gradually, additional partners are expected to join, with the goal of achieving near-universal connectivity across Europe by the end of the following year. Passengers will then be able to book tickets for journeys spanning from Oslo to Athens or from Warsaw to Barcelona in a single step through familiar booking channels.

Despite these promising developments, some experts caution that the current pace of improvement in international rail travel remains slow. There are calls for more robust connections and the establishment of a more integrated European rail network, as many existing routes still lack the necessary infrastructure and coordination. Recent initiatives, such as new routes from Munich to Rome, have garnered support from the EU, reflecting a broader recognition of the need for easier cross-border travel.

The European Commission is also preparing a legislative proposal aimed at creating standardized digital booking and ticket services to ensure that travelers can purchase a single ticket across multiple service providers while retaining their rights in case of travel disruptions. While the DB supports such initiatives, there are concerns regarding potential conflicts with the OSDM standard, which the company has already invested substantial resources into developing.

In summary, these advancements in international rail travel ticketing are expected to simplify the booking process, ultimately enhancing the experience for passengers and promoting greater use of train travel across Europe.


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