Mercedes-Benz Issues Alert on Fraudulent Used Car Offers

Mercedes-Benz has issued a warning regarding a scheme involving counterfeit used car offers. The company reports that unknown perpetrators are sending fake catalogs, purchase agreements, and invoices via email, pretending to operate under the Mercedes-Benz name. The objective is to deceive potential customers into making payments for non-existent vehicles.

According to the Stuttgart-based automaker, these fraudsters create the illusion that the cars are being sold by official Mercedes dealerships or authorized sellers, often at unusually low prices. They employ forged email addresses and reference real locations and contacts, although some may even use entirely fabricated company names.

This coordinated attempt at fraud has already resulted in financial losses for unsuspecting customers, which the company deeply regrets. Mercedes-Benz has filed a complaint with authorities, citing offenses such as fraud and forgery, and is cooperating with law enforcement agencies to address the issue. The exact number of incidents and the total financial damage incurred remain unclear.

In light of this situation, the company urges consumers to exercise extreme caution. Recipients of suspicious emails are advised to carefully verify the sender's address and to refrain from sending any money without first inspecting the vehicle in person. For individuals who are uncertain, the company recommends reaching out to authorized dealers and branches. A comprehensive list of these can be found on the official Mercedes-Benz website. Additionally, customers can contact the customer service line at 00800 9777 7777 for further assistance.