Denmark's PostNord to Cease Letter Deliveries Amid Digital Shift

Fri 7th Mar, 2025
In a significant move reflecting the changing landscape of communication, PostNord, the postal service operating in Denmark and Sweden, has announced that it will halt all letter deliveries in Denmark starting in 2026. This decision is accompanied by plans to eliminate approximately 1,500 jobs and dismantle all public mailboxes across the country. The company, which is wholly owned by the Danish and Swedish governments, cited the rapid digitization of Denmark as a primary reason for this strategic shift. Since the year 2000, the volume of letters sent in Denmark has plummeted by 90%, prompting PostNord to refocus its operations on parcel delivery, which continues to be in high demand. This development mirrors trends seen in other countries where postal services are also contracting in response to declining letter volumes. For instance, the Deutsche Post in Germany recently announced a reduction of 8,000 positions, reflecting a similar trend in letter delivery services. The cost of mailing letters in Denmark has also risen significantly over the years. Currently, the lowest postage rate for a domestic letter, with a delivery time of up to five days, is nearly four euros. Sending a letter or postcard abroad, such as to neighboring Germany, incurs a charge of approximately 6.70 euros. As PostNord prepares to phase out letter deliveries, the last letters will be delivered by December 30, 2025. However, residents will still have alternatives for sending letters through other logistics companies, including smaller carriers like DAO. PostNord was established in 2009 through the merger of the Danish state-owned postal service, Post Danmark, and Sweden's Posten AB. The Danish government holds a 40% stake in the company, while Sweden owns 60%. Currently, PostNord employs around 4,600 individuals in its Danish operations. This transition reflects a broader trend in postal services worldwide, where companies are adapting to the realities of a digital age. As traditional letter delivery declines, postal services are increasingly prioritizing parcel logistics to meet the demands of e-commerce and online shopping, reshaping the future of mail delivery across the globe.

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